Secret Shopper Program

Secret Shopper Program

Sir Galloway Cleaners Secret Shopper ProgramOBJECTIVE:

To perpetuate Sir Galloway’s proud purpose of extending excellent, “One of a Kind”, customer service to each and every customer, every time, as a result of continuous training.


As a Secret Shopper, you agree to evaluate a complete order, from drop-off to pick-up, posing as a new customer.

Items to bring for cleaning:

  • Men’s business shirts or women’s blouses ( 2-3 )
    • remove button from one of the men’s shirts ( any button except top button )
  • Pants – remove pocket or front button
  • If possible, bring a garment with stains

Evaluate your experience with both transactions (drop-off and pick-up) by using the corresponding Evaluation Form


$200.00 Sir Galloway Cleaners Gift Card

  • Gift Card with $100 will be mailed to Secret Shopper
  • Additional $100 credit will be added to gift card upon completing and submitting the evaluation


Please feel free to contact Lucrecia Venero, Customer Service Manager, at (305) 389-7385 or

Already a Secret Shopper? Continue to Evaluation Form:

Evaluation Form for STORES  or  Evaluation Form for ROUTES


Would you like to become a Sir Galloway Secret Shopper?
Submit the form below:

Secret Shopper SIGN-UP
What is the best phone number to reach you?
Please indicate the store or route of which you're currently a customer.