Secret Shopper Program
Secret Shopper Program
OBJECTIVE:
To perpetuate Sir Galloway’s proud purpose of extending excellent, “One of a Kind”, customer service to each and every customer, every time, as a result of continuous training.
INSTRUCTIONS:
As a Secret Shopper, you agree to evaluate a complete order, from drop-off to pick-up, posing as a new customer.
Items to bring for cleaning:
- Men’s business shirts or women’s blouses ( 2-3 )
- remove button from one of the men’s shirts ( any button except top button )
- Pants – remove pocket or front button
- If possible, bring a garment with stains
Evaluate your experience with both transactions (drop-off and pick-up) by using the corresponding Evaluation Form
COMPENSATION:
$200.00 Sir Galloway Cleaners Gift Card
- Gift Card with $100 will be mailed to Secret Shopper
- Additional $100 credit will be added to gift card upon completing and submitting the evaluation
QUESTIONS?
Please feel free to contact Lucrecia Venero, Customer Service Manager, at (305) 389-7385 or lvenero@sirgalloway.com.